The ADA at 20 – Are We There Yet?

by Pat Maher on July 26, 2010

 

Station wagon in production

"Are we there yet?"

A 20th anniversary is a big deal. Twenty years in a personal relationship. Twenty years with the same employer. Twenty years of service to a great cause.  All can be reason for celebration, reflection and, unfortunately, in the case of the Americans with Disabilities Act,  at least some concern. I will be in Washington, D.C. at a celebratory reception for the ADA 20th Anniversary to be held in Statuary Hall when I publish this piece. I have the great comfort of being able to drive my personal vehicle to the airport and catch my flight for this important and historic moment. Unfortunately many others living with disability are held captive to the sparse transportation resources available to them in their region for the day-to-day or more strategic opportunities that life presents.

ADA in Your Community Midwest Poll

I received the 2010 Great Lakes Region ADA Report Card  late last week in my in box. Robin Jones, the Great Lakes ADA Center Executive Director, is a colleague and friend, and I frequently review the links and stories that her staff forward associated with ADA, disability and our nation. The Report Card was of interest to me. It was succinct and clear.  I had hoped to take some pride in our regional grades surrounding the ADA and its implementation in the Midwest. Unfortunately it was very disappointing.

Of the eleven core subject areas that were graded, ranging from opportunties in the workplace to accessibility of transportation to physical accessibility to website accessibility, not one was graded above a “C”. How disheartening! I would welcome writing a post from a half-full perspective, and had even one of the eleven core subjects received at least a ”B” I might have pulled it off.  Sadly, it’s tough to brag about a combination of C’s and D’s.

The top five priorities for action as noted by the 3500 respondents to the “ADA in Your Community Poll” over the 6-state region were:

  • More Employment Opportunities for People with Disabilities
  • Accessible transportation
  • Educating businesses and government officials about their rights and responsibilities under the ADA
  • Providing accommodations for employment
  • Educating people with disabilities about their rights and responsibilities
  •  

    These are some very important areas of concern. As the director of a business focused on strengthening employment among qualified candidates with disabilities into the technology sector, I was immediately concerned that three of the top five priorities were very directly related to improving the overall employment picture for people with disabilities, two of them being obvious in more opportunities and reasonable accommodation in the workplace. It’s the third, perhaps less obvious, that I’d like to focus on.

    Get me to the Job on Time!

    Specifically, the perception – and, I am confident, reality – that accessible transportation is still a cause for concern 20 years following the passage of the ADA is very discouraging. No matter how much we may address opportunity and accommodation in the workplace, if we continue to ignore the very real challenge that so many candidates have in just getting to the job ,  we are burying our heads in the proverbial sand. I am always concerned with logistics when I consider one of our candidates for a position, knowing that whether they can get to the job often trumps their ability to do the job well. The latter is irrelevant if they don’t have access to accessible transportation at a reasonable cost. Unfortunately this is often a challenge for candidates with disabilities. I’ve seen it when trying to place many of our candidates. Many don’t drive for any of a number of reasons; they don’t have the upper extremity strength or movement to drive safely, they have upper or lower extremity spasticity or contractions that make it challenging to drive, they lack acute enough vision to drive, or their disability or condition otherwise prevents them from driving.

    An all too Common Story of a Man and his Commute

    Several years ago I was working with one of our consultants on landing his first professional opportunity. It was to support a group of developers for a very large, multinational client in the energy industry. He was very excited about the role. My consultant didn’t drive as his diagnosis of severe spastic cerebral palsy precluded his safe operation of a vehicle. The two of us, along with my recruiter at the time, researched the possibility of patching together accessible bus or accessible van routes that would get him to the client site reliably and on time. It was amazing to me how complicated and challenging it became to provide a reasonable approach for him to be able to get to work in a suburb that was fairly close to his home. Not to mention how ill-informed the staff of the regional transit authorities were regarding the availability, timing and routes of lift-equipped buses or other accessible transport vehicles. Ultimately he settled on two buses with a lapse between getting off one and on the other, and it took nearly 90 minutes in good weather to travel a route that would have been a 20 minute car drive!

    A Call to Action for Urban Planners

    In January of this year the “Innovation in Accessible Transport for All” conference was conducted in Washington, DC. It included global leaders in planning, transportation, policy and governance, and banking. The results from this one-day conference – clearly a compressed agenda – were to feed a follow- up meeting in Germany this past spring. The January meeting’s agenda points included direct language like “practical outcomes, rhetoric to reality, applying innovative approaches to accessibility for all”. At least this was heartening to see. While this was a global initiative, there was representation from several high-ranking members of  key U.S.-based agencies and academic partners engaged in this challenge – the Access Board, Federal Transit Administration and State University of New York among them.

    No, We’re not There Yet!

    Positioning our students and professionals with disabilities for success, encouraging their passion to learn, work and contribute to the greater good, and yes – even passing the ADA 20 years ago - will continue to be hollow victories if they must continue to fight just to get to the job. For my consultants, and so many tens of thousands of other qualified candidates with disabilities like them, let’s quit treating them like the kids in the back of the station wagon imploring their parents, “Are we there yet”?

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    Photo of Matt Riebel

    Matt Riebel at work

    People lose jobs all the time. In the environment of the past couple of years job loss in nearly every sector has become the norm. We all know this, but unless it’s us or someone close to us losing that job, the impact is modest. Admittedly, when your business is focused on establishing opportunity for careers and someone with whom you have worked closely loses it, it hits closer to home.

    When Matt Riebel, nAblement consultant, University of Illinois honors graduate, data analyst, and math wizard – yes, wizard –  was let go after a very successful tenure which featured multiple extensions on his contract, it affected many of us. His managers were effusive in their support of his abilities and effort as an analyst. They were natural mentors for him on the job and were vested in his success. The fact is that his area of expertise is specialized, and sometimes with specialization comes vulnerability.  You see, Matt’s not a typical consultant. Although in fairness, few of the nAblement consultants are typical from my perspective. Each manages disability along with their career. Over the past six years or so I’ve had the honor of getting to know and support a very diverse group of candidates. We were afforded the chance to profile several of them in The forerunners, a documentary film that we recently debuted at the Chicago Cultural Center.

    Matt was among the subjects of the film, and provided some outstanding commentary on the challenges and advantages to living with Asperger’s, frequently referenced as mild or high-functioning autism. While Matt notes that he has never been officially diagnosed with Asperger’s, it’s clear that for all intents and purposes he’s living with the perception of having the condition – whether officially or otherwise. He is the first to note that truth.

    I met Matt a few years ago at a busy job fair in the south suburbs of Chicago. I remember vividly noticing this well-dressed young guy standing a bit off to the side of my table and holding his resume out toward me, but not making eye contact. Even without his saying a word I perceived he was nervous and awkward. I tried to make him comfortable, introducing myself, commenting on his sharp suit and asking him if he’d like to sit down so that I might take a look at his resume. My first impression? Wow! He graduated Magna Cum Laude as an undergraduate – with highest honors in statistics, a nearly perfect GPA in his graduate statistics study, and Phi Beta Kappa honor society.

    For all of his extraordinary accomplishments, as well as paid internships and an early, brief position as a new professional, Matt was overtly uncomfortable with this face-to-face exchange. I applauded him for the extraordinary work he’d done as a student which seemed to encourage him to relax a bit. It seemed evident to me that he was most comfortable speaking of his abilities and passion around statistical inquiry, and I encouraged him to elaborate. My resume in this realm consists of six hours of statistics for business as an undergraduate longer ago than I care to note. But my effort on that morning wasn’t to try to match wits with Matt around the nuances of statistical analysis - I’d as soon challenge Michael Jordan to a game of horse - but to provide him an opportunity to express his passion and knowledge in a discipline that he had worked so vigorously to master.

    It would be easy for me to suggest that on that morning I forged a clear and comfortable relationship with Matt, but that wouldn’t be accurate. If you’ve  had the opportunity to get to know someone with Asperger’s you know that it takes a lot of work and trust to forge that relationship. Matt relates to things in very concrete terms and struggles with abstract concepts. Our relationship is straight-forward.  Matt and I haven’t had the deep relationship of a parent-child or siblings, but we have developed a trusting and respectful dialogue over the past few years.

    Fast forward to Matt’s transition after his contract ended. This is the real moral of this post – and alluded to in the title – effort and determination. Even before his final week on the job, Matt was engaging me, his manager, another mentor from within the client, and a member of the alumni association staff from U of I to give him our thoughts on updating his resume, strengthening his profile on Linkedin, joining networking groups, attending evening application groups within his field, and on and on. Matt would copy all of us on any inquiry, treating us as his personal support entourage. I think he figured that we should all be as vested in his success as he was, and he was right! We should all be vested in the success of exceptional candidates like Matt. Even if I didn’t know what an extraordinary mind Matt had, his commitment to securing his next career opportunity alone justified a like effort by me and anyone purporting to support him in career development.

    As of today Matt is planning on accepting a position which he’d been offered some time ago with the National Security Agency (NSA) in Baltimore. If he takes the job it will be a big life transition for him, but he’s preparing to make it and is planning diligently – as he plans everything. In the interim, if you are reading this and would like to see Matt’s skills remain in the Chicago area, feel free to reach out to me. If you’re a candidate wondering how to optimize your efforts to position yourself for success, reach out to Matt on Linkedin. Maybe he’ll connect with you. Maybe you’ll learn something.

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